IT Support

Quilts of Valor Foundation
Job Description
Position:         IT Systems Support
Reports to:     Executive Director
Status:            Part-Time Employee/Non-Exempt
Hours:            15-20 Weekly
Location:        Winterset, Iowa

Job Summary
Responsible for supporting staff and member use of QOVF systems. Back-up and update(s) of systems, troubleshooting unforeseen issues which arise and being part of constant system improvement.

Responsibilities
Understand our workflow process (Trello); assist in managing 22 workflow boards for use by 525+ volunteers.
Understand our membership database (NEON); support the Membership Administrator with system log-ins and report generation.
Effectively work with a team of IT volunteers who donate their time, skills and knowledge to managing the QOVF systems.
Complete website maintenance and updates.
Hardware maintenance and updates, including security, software and optimization.
Other duties as required.

Qualifications Required:
Demonstrated skills, knowledge and experience in systems processes.
Comfortable with technology and able to learn core systems of the organization.
Excellence in interpersonal relations throughout varying levels of leadership.
Strong organizational skills.
Professional oral and written communications skills.

Other:
Minimum of 3 years’ experience.
Experience working with volunteers is desirable.

Attributes:
Customer Service oriented.

The mission of Quilts of Valor Foundation is to cover service members and veterans touched by war with comforting and healing Quilts of Valor.

Our Values:
Treating people with respect
We honor all faiths and beliefs, striving for inclusivity.
Promoting excellence
We put the best possible workmanship and materials into every quilt we make so it will be a lasting award for the person it is meant to comfort.
Valuing service over self
Quilts of Valor recipients come first.
Being Accountable
We are accountable for our actions to our recipients, our supporters, our donors, and our fellow volunteers.
The ideal candidate would live in Winterset or within 1-2 hours of Winterset and commute on an as needed basis to Winterset. 85% of the work responsibilities can be completed remotely.

Candidates may submit their 1-page resume to executive.director@qovf.org.
 
Contact Information